I Really Want to Love Them...
Jan. 8th, 2025 10:41 am
Image: Cat on top of a car inside Midway's Turbo Tim's.
When I posted this picture on Facebook, I noted "Took my car to Turbo Tim's. They got their best guy on it."
I really want to love Turbo Tim's. They are queer friendly and literally within a block and a half of my house. Dropping a car off with them is easy, peasey lemon squeezy.
But I am deeply concerned that when I go an pick up my car today they will not have fixed the problem because the problem is not routine. It's actually REALLY weird. It's a mystery. Something where you have to have time and patience and a lot of expertise to figure out. I have some kind of parasitic draw sucking the juice from my battery on TOP of the fact that sometimes the wire just jiggles loose. I am very certain that the loose wire is an AND problem, not the ONLY problem.
But, inevitably (because this is the second time I've asked Tim's to look at this), they will come back with a simple diagnosis that the wiring is loose and they have tightened it and done and dusted. I saw that come through last night on my estimate, felt depressed, agreed to let them do a couple of other cheap things on their routine list of things they look at on your car and resolved that I was probably going to have to drive out to an auto place in Roseville that I used to swear by that I am 85% certain is run by Trump voting Republicans. But Tor is the kind of mechanic who can actually trace a problem like this because he is that kind of motorhead Republican who actually kind of believes his manliness is attached to his ability to perform car miracles. Which WORKS IN MY FAVOR in this instance...
...and I hate that.
I hated it so much that I decided to try to be proactive.
I called Turbo Tim's just now and said, "Look, I am really afraid that when I pick up my car, the problem will not be solved AGAIN." I told the person I talked to just now that I have actually brought the car in to them for this VERY SPECIFIC problem before, that they all did the exact same things that I can see on the list that they text me, and the problem not only continued, but has deterioriated. I do not like to have to pay for labor (although I said I would because I sincerely value labor, even unproductive labor,) when the problem isn't going to be fixed. And I will be forced to take my car elsewhere if they simply don't have the expertise to fix this or are unwilling or otherwise unable to do it. I am a used car driver. Used cars have weird, dumb, mysterious problems. If Turbo Tim's only solves the easy to fix, routine problems that new cars have, then why are they in Midway??? (See: previous description of my neighborhood as a possum.) Or for that matter Northeast??
The person on the other end at first wanted to reassure me that this is how you test for the things and my car passed the test. I said, somewhat grumpily, "I guess that's why it's a mystery." I appreciated that they used a voltmeter on my car, but my brother-in-law also owns one. Lots of people have voltmeters. I reminded them that this was their "solution" last time and the problem persisted. The person said, "Oh, you brought this in before?" I said, "Yes, and the problem wasn't fixed then either. This is why I am concerned. You have done the tests before and tightened the wire before. That is simply NOT the problem or it would have been fixed the last time."
They have now promised to get an extra pair of eyes on the issue. Who knows what this means, but it is, at least, a token effort.
I will probably still have to budget time (not to mention MONEY) to take my car to a different auto place.
Still, last time I just sucked up. This time, at least, I am doing what I can.