MInute-by-Minute
Feb. 17th, 2025 09:46 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
lydamorehouse Even though today is a National holiday, I heard back from the Better Business Bureau.
Apparently, one of the options is for the business to reach out directly to the complainant.
I'm going to find some time when I feel like I have a lot of spoons either later today or tomorrow and call Tim (of Turbo Tim's) back on the number he left on my cell phone.
Shawn and I are going to spend a little time today strategizing about what, exactly, we'd be satisfied with. I suspect that Tim is going to offer pretty much anything other than a refund. The problem? I do not ever want to take my car to them again. So, if they offer any kind of extra work for no cost, that is not anything I'm interested in. And what would they offer? They clearly think they've fixed all the other wheel bearings and none of their "needs fixing next" seems to be true (at least not according to Troy's, whose work, I do, in fact, trust.)
My current plan is to let Tim talk. See what he suggests first. I would like at least half of the money back that we spent on supposed wheel bearings, but I will probably have to settle (if he even allows for a refund) of the cost of one, which is a measly $300.
To keep this stuff separate, I'll post about my latest quilt in a different entry. I got inspired by some stuff in the news (not what what you think!) and came up with something quite lovely, I think. Anyway, more about that in a different entry.
Off to go put in a deep think about how to approach Tim of Tim's.
Apparently, one of the options is for the business to reach out directly to the complainant.
I'm going to find some time when I feel like I have a lot of spoons either later today or tomorrow and call Tim (of Turbo Tim's) back on the number he left on my cell phone.
Shawn and I are going to spend a little time today strategizing about what, exactly, we'd be satisfied with. I suspect that Tim is going to offer pretty much anything other than a refund. The problem? I do not ever want to take my car to them again. So, if they offer any kind of extra work for no cost, that is not anything I'm interested in. And what would they offer? They clearly think they've fixed all the other wheel bearings and none of their "needs fixing next" seems to be true (at least not according to Troy's, whose work, I do, in fact, trust.)
My current plan is to let Tim talk. See what he suggests first. I would like at least half of the money back that we spent on supposed wheel bearings, but I will probably have to settle (if he even allows for a refund) of the cost of one, which is a measly $300.
To keep this stuff separate, I'll post about my latest quilt in a different entry. I got inspired by some stuff in the news (not what what you think!) and came up with something quite lovely, I think. Anyway, more about that in a different entry.
Off to go put in a deep think about how to approach Tim of Tim's.
no subject
Date: 2025-02-17 05:20 pm (UTC)no subject
Date: 2025-02-18 02:14 am (UTC)And thanks for learning so much about the BBB for the rest of us!!
K.
no subject
Date: 2025-02-18 03:28 pm (UTC)One for Shawn
Date: 2025-02-18 02:44 am (UTC)K.
Re: One for Shawn
Date: 2025-02-18 03:28 pm (UTC)