Not Great Delivery Service
Jul. 20th, 2022 01:51 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
lydamorehouseOur washing machine broke a few days ago--almost two weeks ago, actually--and we bought one at Warner's Stellian. In preparation of delivery day, we've been doing a ton of work to make sure the delivery people had a clear path into the basement. I mean, I have a LOT of sympathy for these guys. It's been so hot. Our stairs into the house are steep; the stairs to the basement are worse.
BUT.
They scratched the front of it bringing it in.
And, worst of all, they left with out leveling it.
We bought one of the high efficiency washing machines and they spin a great speeds. It's clearly listed as part of the installation process and, while this is close, this is not quite level.
Image: bubble sitting just shy of level.
Does this matter this much? I'm not sure, but my wife would sure like that bubble to be sitting exactly level... and I'm not sure she's wrong?
Anyway, once again I am not telling you all what I am reading despite the fact that it is Wednesday. This time, at least, I am not telling you because I'm deeply embarrassed by the fact that I went down a yaoi smut rabbit hole (as it WERE) and if you really want to read about it, you can check out my manga review site: mangakast.wordpress.com
Anyway, how are you all? It's been forever! Tell me about your life!
BUT.
They scratched the front of it bringing it in.
And, worst of all, they left with out leveling it.
We bought one of the high efficiency washing machines and they spin a great speeds. It's clearly listed as part of the installation process and, while this is close, this is not quite level.
Image: bubble sitting just shy of level.
Does this matter this much? I'm not sure, but my wife would sure like that bubble to be sitting exactly level... and I'm not sure she's wrong?
Anyway, once again I am not telling you all what I am reading despite the fact that it is Wednesday. This time, at least, I am not telling you because I'm deeply embarrassed by the fact that I went down a yaoi smut rabbit hole (as it WERE) and if you really want to read about it, you can check out my manga review site: mangakast.wordpress.com
Anyway, how are you all? It's been forever! Tell me about your life!
no subject
Date: 2022-07-20 09:11 pm (UTC)Levelling: if you paid a single cent for delivery, make them come back and fix it. If it was free, maybe just level it yourself, because otherwise it will never be done right.
no subject
Date: 2022-07-20 11:58 pm (UTC)no subject
Date: 2022-07-21 02:01 am (UTC)no subject
Date: 2022-07-21 12:20 am (UTC)How about just me sharing this opinion - Companies that do as much business as Warner Stellian will have a resolution process. They deliver hundreds of appliances. Mistakes happen, especially when it's oppressively hot out, it's fine to ask them to fix it.
More importantly - Congrats on the new washing machine, I hope it has a long and healthy life. Once it's settled in the way you want, let us know if you like it.
no subject
Date: 2022-07-21 01:59 am (UTC)no subject
Date: 2022-07-21 02:05 am (UTC)My entire apartment is not level, The End.